How our loyalty points scheme works
Our new loyalty points scheme is exclusive to online customers and rewards you every time you buy one of our products.
So every time you make a purchase, you gain points towards buying your favourite solid fuels, logs, charcoal and accessories.
How do I earn points?
- For every £1 you spend, you earn one loyalty point
- One point = One pence towards your next order
- Buy any product on any of our websites
Spend £100 and you will earn 100 points
100 points = £1 towards your next purchase
Loyalty points can be redeemed when viewing your shopping basket
This loyalty points scheme is exclusive to online customers only
Points cannot be redeemed against orders made by telephone
Points earned can only be redeemed off future purchases
You can also combine loyalty points with volume discounts and promotions
Points are non-transferable and cannot be redeemed for cash
Whether you're buying coal, logs, charcoal or garden products, earn and redeem points across any of our portfolio of websites